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Virgin mobile

Lyons68
Tuning in

on ‎27-12-2023 05:10

Hi I’m needing to log into my old virgin mobile account as I order a phone back in August for a Christmas present but on Xmas day the phone wasn’t working, I think it could be because the sim didn’t get activated until Xmas day , I have no emails regarding this order as my hubby mistakenly deleted them all I don’t know the phone number and since I purchased the phone and plan it has changed from virgin to o2 , help who do I contact and how 

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2 REPLIES 2

Paul_DN
Forum Team
Forum Team

on ‎27-12-2023 08:19

Hi Lyons68,

Thank you for reaching out to us in our community and welcome back, sorry to hear your new phone didn't work at Christmas, so I can try to help and arrange for the Email to be re-sent, I will send you an invite into a private chat, click on the purple envelope to accept.

Regards

Paul.

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Lyons68
Tuning in
In response to Paul_DN

on ‎27-12-2023 13:12

Thank you Paul that would be great 

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