O2 Bill for Contract - but I am PAYG

[jdickson007]

Can anyone from Virgin assist with an O2 billing issue (post merger) ?

[Robert_P]

Hello jdickson007

We're sorry to hear of the billing issues regarding your O2 SIM, we appreciate you raising the issue via the forums.

To check on the O2 side of your package you would need to contact them directly, we don't currently have access to their systems to be able to assist with this via the forums. Their contact details can be found here.

Rob

[jdickson007]

Thanks - obviously I tried everything (except call - spent too many hours being lied to).
Only thing that has worked is Twitter.

[Matthew_ML]

Sorry to hear this as we don't have access to there systems we can't check anything.

I am sure if you do give them a call on 0344 809 0202 they would be more than happy to help. Cheers