Broadband

Unable to send emails from ntlworld email from iphone or email on my imac

Can someone advise a solution to emails not sending from my iphone or imac - been like that for over 4 weeks or so (they get stuck in the outbox). Like other posts, i can receive emails. When I log into VM online then sending emails work ok. On my ph...

Hub 3 red light despite factory reset

Hi, I have 2 issues.Like some others I've seen, I have a red light on my Hub 3. I've done a factory reset, kept it out of the sun etc, and it is still there.I've had no wifi some days despite neighbours using Virgin all saying their connections are f...

How can I return the router in as good a condition as possible

As is widely discussed here, there's nothing that makes you want to legalize arson against corporate offices more than attempting to leave Virgin Broadband.I have now learned to my extreme /pleasure/ that Virgin retains the power to charge me £65 for...

16 Consecutive T3 Timeouts Causing Internet Blips

Hi,At very random times I lose service for a few minutes. This doesnt happen everyday or every week, it happens very randomly. Looking at the hub 5 logs I see this message "16 consecutive T3 timeouts while trying to range on upstream channel 8". Look...

How to update my essential broadband contract

I received an email to say I needed to update my essential broadband contract but no details of how to do it very complicated process

VM Hub 4 WiFi keeps dropping out

Most of this evening I have had problems with my wifi. It connects then drops over and over again. I've tried accessing 192.168.0.1 but that doesn't always work as when I log in I'm just shown a whitepage. I've gone through VM help of testing the hub...

Hub 5 and Tenda WiFi Mesh

Long story but will try and keep it brief.I used to have a Hub 3 and was getting very poor WiFi distribution throughout the house. Had an Engineer visit and he recommended a Mesh System to bounce the Wifi signal around the house. I purchased a Tenda ...

Unable to order WiFi pods

I feel like I am going around in circles to get Wi-Fi pods. The app won't give me the option to order one, despite the scans showing low speeds in multiple zones and totally unable to connect to wi-fi in some rooms.It's impossible to get through to a...

ntlworld.com email not working

My ntlworld.com email that I've had for years is now not working...approx a week.I use this email for private and business email and have a lot of saved important emails.I desperately need it back if anyone can help?This keeps coming up (below)...mys...

Connection issue

I have virgin media 1 gig but I'm only getting 100-500 Mbps average 250 MBPS Is there anyway way I can fix it or do I have to call a technician out

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