Leaving Broadband & TV Wants To Connect To VM WiFi Network

I'd told a VM rep that as out of broadband contract I wanted to leave VM broadband after 25 years with them. This was around a week ago. Nobody has acted on my request and next bill does not reflect my request to leave.Today engineer came and install...

Email Problems Persisting.

Morning, I saw yesterday that there were a lot of people having issues with VM's mail servers.That issue seems to be carrying on this morning.I tried sending myself an email from another account,but it was VERY slow to arrive.I'm missing emails from ...

Free upgrade from H3 to H4. H4 didn't turn up as promised

I received an email from VM offering me a free upgrade of my H3 hub to H4.I duly applied and picked a delivery date of the 13th of May.My confirmation email said it would be delivered between 07:00 and 21:00 on the 13th.After staying in all day, noth...

No Internet. No help

5 days of working Internet after new install but now have flashing blue light and no Internet. All devices are connected to the router but no Internet connection. Done all the reset things advised online. Internet help says no issues in my area, diag...

Week Long Email Problems.

Evening Guys,I think its fair to say that a lot of us have had a hugely difficult week,because of issues we have all had,with RECEIVING(sending email has been effected)emails."As of right now how are things with your inbox,are you back up and running...

Seeing way too many errors

I have been seeing quite a lot of Pre & Post errors this last few weeks I only cleared this yesterday3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 331000000 6.7 41 QAM 256 25 2 139000000 9.4 42 QAM 256 ...

Good broadband but no wifi

Hi, I renewed my broadband and phone contract last Tuesday. On Wednesday after work, I realised that most of my devices had disconnected from the WiFi. I tried to reconnect repeatedly over the next few days, after work, assuming it was my bad tech kn...

Hi this has happened to me Im also sub account as my husband is main account holder, its so frustrating and Ive been trying for hours, I was on the chat thing but got nowhere as they wanted to know what date the bill is due and I couldnt remember or ...

Hub 5 and Tenda WiFi Mesh

Long story but will try and keep it brief.I used to have a Hub 3 and was getting very poor WiFi distribution throughout the house. Had an Engineer visit and he recommended a Mesh System to bounce the Wifi signal around the house. I purchased a Tenda ...

packet loss and high ping

 im getting packet loss, high ping and have low power readings on the wifi box. and yes this is with cat 8 ethernet