LG OLED not pairing with 360 remote

[Anastasia67]

I have tried every way possible to pair the remote and still cannot get sound or power to work.  I’ve tried all of the suggestions from previous posts.  My tv is less than 2 years old and have not had any problems pairing other external devices.  It is really frustrating and making me want to quit before my ‘cooling off’ period.  Any suggestions welcome although I fear I’ve tried them all (batteries/ziggo etc etc).

thanks

[Sabrina_B]

Hi @Anastasia67 👋.

Apologies you are having issues with pairing our remote to your LG OLED tv. The 360 remote works like a universal remote and there are many models to match the remote and TV operational requirements for. This link will assist you as there are multiple methods to try that will help. 👉 LG vs 360.

Sabrina

[Anastasia67]

Hi, I’m not sure what happened been trying for 4 days to pair the remote with the tv or the soundbox - turned it on this morning and everything works - total mystery!!!