Sky Sports App

[KeirH]

I have got a new phone.  I have successfully registered it on the TV Go App, and I can watch live TV through that app.  But when I try to watch Sky Sports it tells me that my device limit has been reached and to contact my provider.  How do I solve this?

[newapollo · Accepted solution]

Hi @KeirH 

You need to use the Sky Sports app to watch Sky Sports.

You should be able to manage your Sky Devices by logging into 

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

[KeirH]

Many thanks.  That has worked!