Why are adult sites blocked when child safe is off

[PB12341]

I am having the exact same problem and error message as Nick 5432112.

I have rebooted etc and still no joy. Please assist, this is ridiculous.

[Joseph_B]

Hey @PB12341,

Welcome to the Community Forums and thanks for the post.

Sorry to hear you have been having this issue with your child safe filters, I would like to go about looking into this with you to make sure it is all working fine, to do so I will need to go about sending you a private message, if you have not used this feature before, you can access this via the envelope at the top of your screen.

Joe

[chloe12]

Hi,

I’m also having the same problems, could someone please look into this for me. thanks 

[Paul_DN]

Hi chloe12,

Thank you for reaching out to us in our community and welcome, sorry to hear you are unable to access some sites when child safe is switched off, what sites are you trying to access and what error do you get?

Regards

Paul.

[Paul_DN]

So I can help I will send you an invite into a private chat, please click on the white envelope to accept.

Regards

Paul.