on 07-06-2023 11:30
Getting upload speed of 0.9 for a few days now in M26 area. I have rebooted, turned off/on, changed wifi to "one wifi". Nothing is working. Can anyone in the community tell me what is happening with Virgin broadband in my area? Download speed isnt affected.
on 09-06-2023 12:39
Hey DixonAlpha,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your upload speeds at the moment, I have looked into this and can see that there is an issue in your area that has an estimated fix time of 12pm on Sunday 11th June. We are sorry about this and are working hard to restore your services as soon as possible.
Kind Regards,
Steven_L
on 11-06-2023 12:55
Known local issues should be reported on 0800 561 0061 - it is an automated service.
Might be worth a call just in case the fix takes longer than the initial estimate.