on 20-10-2023 14:16
Hi,
The junction box to our house has been damaged and requires repairing. (if this is not the correct channel, can this message be passed on to the relevant departments please
Kind regards
[removed]
[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
on 20-10-2023 14:48
This is the link for reporting the damage ...
https://www.virginmedia.com/help/reportingdamage
on 20-10-2023 15:09
Thank you for your quick response
on 23-10-2023 08:42
Hi @ianmc76 thanks for your post here in the Community although we're sorry to hear of the concerns you've raised here.
No problem at all, more than happy to help here.
Please allow me to send you a PM so we can look into this further for you, kindly expect the PM to arrive shortly and respond directly when you can!
Many thanks