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No delivery date confirmation

tepaz
Just joined

on ‎24-01-2024 09:53

I have received a contract but no confirmation of delivery date.  The date I had chosen for delivery has since passed and looking through the website I cannot get any support.  This level of customer service makes one doubt making the decision to join VM.

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

on ‎24-01-2024 15:28

Try the Pre-installation and delivery team on 0800 052 1734 and see if they know whats going on


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Matthew_ML
Forum Team
Forum Team

on ‎26-01-2024 15:33

Hey tepaz, thank you for reaching out and a warm welcome to the community I am sorry to hear this.

Let me send you a PM and we can take a look into this. 

Matt - Forum Team


New around here?

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