Digging up edge of my driveway

[Jack86]

It seems that Virgin have a bit of a habit of this....

My drive has been blocked today while they dig up the pathway. Neither my neighbours or I have received any notification about this work and now my property is inaccessible. 

To make matters worse, there is no clear way of raising a complaint. 

[Steven_L]

Hi Jack86,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your access to and from your drive.

Have you spoken to the team onsite about this? Have the team carried out the work and are you now able to access your drive?

Kind Regards,

Steven_L