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Broadband

Katjakokosin
Joining in

on ‎16-09-2023 11:22

I've purchased broadband package, received pre contract documents, approved them and not had any further correspondence. The router was scheduled to arrive yesterday, Friday 15th 

I can't create an account as I have not been given any details yet so I can't check status of my order.

Any suggestions please 

Thank you 

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1 REPLY 1

VM-Jon
Forum Team
Forum Team

on ‎16-09-2023 12:36

Hi @Katjakokosin 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


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