Virgin Media Community

URGENT Web Safe is incorrectly blocking our website

Dear Virgin Media,Virgin media is incorrectly blocking our online furniture store.Our url is : https://www.rattanhut.co.ukPlease can you urgently advise.Kind Regards

Resolved! No subtitles on TOTP!

Hello y'allI am having the same recurring issue every week with old Top of the Pops episodes on BBC 4. The subtitles will NOT activate. I've tried everything and they will just not come on. Why is this?! I do not have this problem with any other prog...

Channel 4 Not available Sorry - we can't play this at the moment 1002

All the other channels seem to be fine on TV Go. Just this one. I tried different browsers and private mode (to isolate issues related to cookies etc) and it is the same.

Resolved! What are you watching now?

I'm off to continue watching Marco Polo.... Now up to season 1 episode 4 on NetFlix

Switching

Hi if I wished to switch from BT to Virgin Media two things.1: does Virgin Media offer complete WiFi in all rooms like BT (and match it)2: Does Virgin Media have anything that matches BT's Halo Hub???

Unlink Netflix account from VM account

I need to unlink my Netflix account from my VM account as I no longer use the account that is currently linked and would like to link my new Netflix account to my package.I called VM and was told I need to do this through Netflix but Netflix have adv...

Unacceptable upload speeds after package change (Volt 350 to Volt 250)

Hello,My Virgin media package recently changed from Volt 350 to Volt 250. I was previously happy with the service which is why I accepted a retentions deal at £19/month, as the decrease in speed to a "guaranteed" 132Mbps down & 13Mbps up (264/26 "typ...

Connecting Issue for a specific site/game

Hi,I'm having an issue with GGpoker similar to this topic:https://community.virginmedia.com/t5/Gaming-Support/Connecting-Issue-for-a-specific-game/td-p/5132823/page/2The error is: connection to server is unstable or <0003_403> network cannot be found...

Move router to another room

I'm looking to move my router and it's connection from the living room downstairs to my home office upstairs, so that I can use a wired connection for work. Previous threads seem to suggest there's a fixed fee of £25.00 for this service. Can someone ...

Virgin tv 360 box disconnecting from WiFi

HiMy Virgin tv 360 box keeps disconnecting from WiFi lately never been an issue before. It will connect 20 mins after coming out of standby and the disconnect again. I have used the connect app and says great connection from the room it is in.It’s be...