Virgin Media Community

Been Charged For TNT Sports Since December, But Had No Access

I've been charged £8 every month since December for TNT Sports and had no access.I had a live chat with someone who first asked for my password(?!), then passed me on to someone else who fobbed me off by saying they had removed the charges and added ...

Resolved! What are you watching now?

I'm off to continue watching Marco Polo.... Now up to season 1 episode 4 on NetFlix

New Deal Offer Text

Hi,got a text this evening from Virgin about my contract running out and a new “exclusive offer”.when I hit the link it took me to the app then I saw new off er flash up and the “oops something went wrong”I then logged onto the website and had the sa...

Webmail - forbidden - AppPassword Reset

I, as do many others in this forum regularly suffer from the webmail lockout issue which also prevents the sending of email via POP3 clients suck as Outlook. As other posts highlight, to resolve this issue you have to reset your app password and also...

WiFi pods “Fair connection”

Has anyone lately experienced the issue on the WiFi pods (all 3) stating “Fair connection”?Up until 2 days ago the pods used to show “Great”pods are placed sensibly and the speed tests show the top speeds. called VM who run tests and say everything i...

Resolved! Recontract exclusive offer link broken

Hi,im due for my contract to expire in just over 30 days time, I’m on the 1gb ultimate volt package, with 2 extra 360 boxes also.I’ve received an “exclusive” recontract offer fixed, I assume with no changes to my package, however I can’t see what tha...

BBC 3 Top Gear - failed recordings/Audio Description On

Yes I know I can turn Audio Description off during playback but it’s annoying that it is recording with this defaulting to On. Is there something I can do to stop this? [MOD EDIT: Subject title changed for clarity]

Pluto TV

Is there a problem with Virgin and Pluto TV on demand? Pluto TV live works fine, but I cannot get any on-demand programmes to play, it just shows the buffering screen. Have rebooted both our V6 boxes but still no on demand Pluto programmes. Any sugge...

Forgot email not working

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Forgot email not working

I’ve Never been able to access My virgin media account And tried to do forget email and I put Correct details in and it says this We haven't been able to find your details with the information you have provided. I want to be access my virgin media ac...