Superhub 4 constant reboots

[jallen1210]

Hello,

For at least the last couple of months my Superhub 4 keeps rebooting itself. 
It used to be late evening or early morning, now it seems to happen at any time. 

it’s most days and getting really annoying now, any ideas what might be going on?

Thanks

[Megan_L]

Hi Jallen1210,

Thanks for your post, I am sorry you're having this issue with your broadband services recently. 

I have had a look at your services on my side and can see there is an area outage, which is regarding an SNR issue. 

This is due to be fixed  - 04 AUG 2023 12:05 - but please be aware this is just an estimate, it could change depending on what the engineers find. However, I am sure they will be working incredibly hard to get this fixed as soon as possible for you. 

I am sorry for any inconvenience or disruption this may be causing right now.

Thanks, 

Megan_L