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Networking

Vasile1
Joining in

on ‎09-10-2023 13:41

Hello, I have just joined virgin media and I got my hub instalation done but got told I need the cable changed which means external work, now that the external work has been done there is still no connection to the hub and have no internet

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎09-10-2023 16:31

What Hub model do you have - and what are the lights on it doing?

Call the Pre-installation and delivery team on 0800 052 1734 and see what they say


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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