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How long does broadband speed take

grumpyold
Joining in

Hello I requested to change broadband speed on weekend from 100mbps plan to the 200mbps one and its still saying order in process how long does it take? Just to change speeds. I sure it never took this long few years back use to only be a few hours or A-day to upgrade 

 

1 REPLY 1

jbrennand
Very Insightful Person
Very Insightful Person

Switch Hub off for 5' - then back on - this will force any waiting updates. 

When its up and stable log into the Hub settings an navigate to the "configuration data" page.  What numbers are in the down/up stream boxes for "Max data transfer"

These are b/sec not Mb.  If it starts with 1xxx.. it hasnt been upgraded yet - if starting   2xxxx..  then it has been applied already.

 


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.