on 16-10-2023 10:22
Hello!
I'd like to register my virgin media account, but I didn't receive the welcome email.
on 16-10-2023 12:40
Hi Andresu,
Thanks for using the Community Forums to get your Welcome email sent, I am sorry if this has been causing some frustration 😥 I would be more than happy to look into this for you!
We can help get this resent to you within a PM, which I'll send over to you now.
Speak to you soon!
Thanks,
Megan_L
on 28-11-2023 16:36
I’ve not received welcome email but now have had my router and box delivered! Not received one email about anything