Why have I been disconnected early?

[Youngshelds1978]

I have only cancelled today and have a cut off date of 17th May

[Ayisha_B]

Hi @Youngshelds1978 👋
Welcome to our Community Forums and thanks for your post. 

I am so sorry to hear you're services have been disconnected earlier than agreed. Appreciate this isn't ideal.

I'm going to pop you a PM 📩 now so I can look into this further for you. 

Speak soon!