Praise

[HMacbeth]

Is there some way we can get in touch with someone to pass on high praise for a member of staff that has gone above and beyond to help with a query that hasn't been a quick fix yet still persisted to ensure we were looked after? 

Thanks in advance 

[1157bland]

Hi, I've just joined here & on the back of my leaflet there's an email address for opinions? 

It's : youropinion@survey.virginmedia.co.uk - not sure if this would help but it's worth a try? Regards, Debbie x

[Kath_F]

Hi HMacbeth, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're super happy to hear you've had such a great experience. This is something we can help with. 

We'll need to confirm some details with you to access the account and locate the person you're speaking about so I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks,