No Welcome Email

[Matt121]

I signed up by phone and have received the following:

Working WiFi hub,

Pre contract documents

Conformation of direct debit.

I have not received a welcome email so that I can log in and manage my account.

Any help would be appreciated

[Zoie_P]

Hi @Matt121, 

Thank you for your post and welcome to our forums 🎉
I am sorry to hear you have not received this. I can certainly help you with this. I will pop you over a PM and we can go from there, just keep an eye out for the little envelope 👀📩
Thanks,
Zoie