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No TV services for 1 week

Alicias98
Joining in

I am now on day 7 of no TV services. I had a disconnection due to late payment last money, full bill paid, reconnection fee paid. New contract set up and new TV box sent out. No access to any channels, it asks me to subscribe to these channels. Engineer visit confirms no faults and there must be a restriction on my account. Customer service says no restriction they have no idea what to do. 

 

Where do i go from here? Besides moving to sky to be able to watch TV

 

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