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Web sites blocked by court order

Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company.   Movie2k-Movie4k download4allEZT...

Pete_DM by Moderator
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Latest Phishing News 01/05/2024

Latest Phishing News 01/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Upd...

Int-Sec by Moderator
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Latest Phishing News 30/04/2024

Latest Phishing News 30/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Int-Sec by Moderator
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Latest Phishing News 29/04/2024

Latest Phishing News 29/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Int-Sec by Moderator
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Resolved! Are these all genuine email addresses?

Hi, I’ve received an email from the first 2 email addresses (at the bottom of this page) about the volt packages for the o2 sim which i clicked on to then fill out my details to get the volt packages.  Once completed, I then got another email from th...

Password requirements not met

Hi,I am trying to reset my password and have tried all different combinations that for the criteria however I am still getting an invalid message… help please!Cheersjack 

Jack96 by Joining in
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Fraudlent account set up in my name

Hi did this get resolved I am in the same position and virgin are refusing to help or close the account      [MOD EDIT: Post split to create own thread. Please add more details so the Community can help]

DRutter by Joining in
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Latest Phishing News 11/08/2023

Latest Phishing News 11/08/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ntl...

Int-Sec by Moderator
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Van hit my car and drove off

Hi there I want to know how to log a complaint about 1 of your vans hitting my car and driving off and what I can do to get this sorted my neighbour called me this morning seen it happen I have gone down to look there Is a big mark on back of car I h...

Help into my account!

hello, i had some trouble with my account not long ago & was helped out by someone from here! i now have a new issue following on from that issue, i had to use my partners email address to be able to get into my new VM accoint.i am no longer with my ...

Resolved! Password reset email received - can I ignore?

Today I received an unexpected email and hoping I can safely ignore it?  I am aware there was a spate of similar such emails in November.  I have definitely not been trying to reset anything lately so this was out of the blue.Header included: Virgin ...

scarletp by Superfast
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Latest Phishing News 09/08/2023

Latest Phishing News 09/08/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Fro...

Int-Sec by Moderator
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Resolved! Contract renewal email

I’ve received an email from email@em.virginmedia.co.uk stating my contract is due for renewal and offering a discount.Is this a legitimate email address as I don’t want to click the links if it is not.