Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...
Latest Phishing News 10/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ...
Latest Phishing News 09/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 0_2...
Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company. Movie2k-Movie4k download4allEZT...
Latest Phishing News 01/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Upd...
Scanned all devices no malware found. Why are we getting this notification?
Hello. someone I am sure is in my ntl email account and I need to secure it. I cannot find a way in settings to change it?They keep getting into my ea account and turning off the security and changing the email address on it. How do I either secure ...
Ho do I get my brown connection box & cables removed. The box keeps getting damaged by the bin. I just want it removed completely as all the cables are exposed.
I have just received an email containing someone else's name, Virgin account number and bank details advising them they have set up a direct debit. Is this account connected to my home address and how did they get my email address?
Hello can you please check if www.cleaningspot.co.uk is still blacklisted by websafe?I am not a virgin customer, so I can't check itBest regards
I have Blink security cameras that rely on wi-fi connection. The VM cable box is at the front of my house and could easily be opened and the wires cut and so no more security camera protection.Therefore I would like to fit a cover over the junction b...
Received a email "An Update from Virgin Media" From " Virgin Media WebTeam <noreply@verginmedia.com>"EMail looks really good but vErginmedia.com Not so good.AskingApologies for the inconvenience. We require an urgent account update as payment process...
Unsolicited and no letter from Virgin re change as yet so is this genuine? "Hi, it's Virgin Media. On 9th August 2023, your home phone service will be switched to our fibre network. We'll send you an adapter(s) as you need to connect your home phone ...
I have the first name and phone number of somebody who says he is a virgin field sales rep. I have been trying to contact him but he won't answer, how do I verify him?
Child safe is not working. It is showing as switched on, but nothing is being blocked. Please can you advise?
