Security matters

Latest Phishing News 14/10/2024

Latest Phishing News 14/10/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Latest Phishing News 08/10/2024

Latest Phishing News 08/10/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1: ...

Websafe / Childsafe issues - F011306655: UPDATE: RESOLVED

Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...

Web sites blocked by court order

Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company. Movie2k-Movie4k download4allEZT...

Web safe not working

Hi, I've noticed our web safe isn't working, not sure how long it's been down.Adult content is still coming up and links work to play videos, that's on our pc connected with ethernet and also on android and apple phones, I've rebooted the router and...

Resolved! Child safe not working

I only joined VM 3 days ago and I am already having trouble! The child safe feature is doing absolutely nothing! I was with nowtv for 6 years and there safety features were excellent. If thus is not resolved with in the next few days I will be switch...

Latest Phishing News 19/03/2024

Latest Phishing News 19/03/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ...

websafe

i recently cancelled one broadband service and moved to a new location to set up a different router etc (basic stuff). However, the websafe options never seem to turn off. I always get "ERR_SSL_PROTOCOL_ERROR" or PR_END_OF_FILE_ERROR. it occurs on mu...

Re: Child Safe Not Working

Hi,I have the same problem. Tried to disable and enable the child safety; tried to add to "Blocked Websites" without success.Can anyone fix for me as soon as possible. Regards

Latest Phishing News 18/03/2024

Latest Phishing News 18/03/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ...

Is this a text from Virgin Media or a scam?

Hello,I have received the message from VO2010 saying they are Virgin Media with this text message:"Hi, before we install our services on (date) we need to do some external work at (address). But first, you need to tell us about your property. Use thi...

Special Offer by Telephone

Telephone call from [DELETED] offering me a discount on my account. Caller asked for three letters from my memorable word. While she was on the phone, I Googled the number - it's associated with fraudulent calls. Can someone from Virgin media please ...

Hi my chikd safe has stopped working

It was working last week now all of a sudden all devices can visit all previousky resteicted sites and blocked pages and content is all visobke amd usuable

Resolved! Is number [removed] a genuine one linked to Virgin Media or a scam I received yesterday.

I'm a new customer and yesterday had a call from [removed], purporting to be from Virgin Media, informing me my Internet connection was not secure and it was a concern. The man called me 'Maam', and when I asked him the actual name of the person he w...

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