Welcome to our community forums and thank you for your first post.
Sorry to hear your landline as well as some of your neighbors' landlines are down and you have been unable to reach our team. We can understand the inconvenience caused and we want to best help. I am sending you a private message to look into this for you. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
