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vm email not working on outlook for android

401g
Tuning in

on ‎29-10-2023 18:19

Hi, I had to generate a new app password for my emails. Works ok on Outlook for PC. However on my phone outlook keeps giving a log-in error.

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Graham_A
Very Insightful Person
Very Insightful Person

on ‎29-10-2023 18:49

@401g With password changes on the Outlook app you usually need to delete the email account concerned from the app and then add it back again.

The username is the full email address and the password is the generated app password.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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401g
Tuning in
In response to Graham_A

on ‎29-10-2023 19:24

OK thanks Graham, I will try this soon.

Cheers  Paul

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401g
Tuning in

on ‎29-10-2023 19:50

Hi again, it worked - thanks Graham!

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