Ntlworld email hacked

[Jb241]

Hi,

my ntlworld email account has been hacked and someone else has access to my email. I can’t change my password online. This person is using my email to change passwords and access third party websites. 

please help either suspending the account or allowing me to change password and enable 2fa login

[Martin_N]

Hi Jb241,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about your email address. 

We can certainly take a look into this. 

I will private message you now to confirm your details. 

^Martin