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Community Activity

Forwarded Emails Being Blocked To My Account

Since Sunday May 5th valid emails being forwarded from my business email account to my @ntlworld.com account are being blocked and therefore not getting through.This is the message I get from my business email account:"The following message could not...

Richard_X by On our wavelength
  • 70 Views
  • 1 replies
  • 0 kudos

'Unable to verify account name or password'

Earlier this week my wife and I discovered that although we could still receive emails, we could no longer send them. She has an old NTLWorld address and mine is VirginMedia.comI have followed the instructions on the Virgin Media webpage about resett...

Cancellation

Hi, my virgin media services are due to be cancelled today but I haven't heard anything. Can someone check this is happening. I have the transcript of my conversation and it definitely should be cancelled today Thanks

DannyMag by Joining in
  • 56 Views
  • 2 replies
  • 0 kudos

Email Problems Persisting.

Morning, I saw yesterday that there were a lot of people having issues with VM's mail servers.That issue seems to be carrying on this morning.I tried sending myself an email from another account,but it was VERY slow to arrive.I'm missing emails from ...

Zammie21 by Joining in
  • 262 Views
  • 8 replies
  • 1 kudos

New order not showing

I already have M500 broadband and decided to upgrade my package to the gig1 as my contract was ending.  I went through the process on my account, selected all my options and completed the order.  I received 2 emails - one confirming the order number ...

ariaj by Just joined
  • 89 Views
  • 4 replies
  • 0 kudos

Volt. Speed Boost

Hi everyone,I seem to be in the same boat as quite a few other people in that I haven't received by volt speed boost yet (250 >350).Broadband was activated two weeks ago with the O2 portion being activated last Saturday.Both the O2 and VM accounts we...

epwg1 by Joining in
  • 488 Views
  • 16 replies
  • 0 kudos

What is happening to Virgin Media???

I set up an account early last year. A confirmed install date was made for the middle of March. It wasn't installed until the 26th October! They did the external work on the wrong house and kept trying to do the internal work even though the external...

User001 by Tuning in
  • 509 Views
  • 15 replies
  • 0 kudos

Comment on Windows 11 your experience

So much talk about Windows 11, I thought I'd give it a try and see what all the fuss was about.It took just over an hour to make the changes. I had to download an updated bios for my motherboard, which made the necessary adjustments without having to...

windows 11.jpg
Buffer6 by Legend
  • 32543 Views
  • 117 replies
  • 1 kudos

Latest from our Blog

Annual price change from April 2024

Each year we adjust the monthly subscription prices our customers pay for Virgin Media broadband, TV and home phone, so we can continue to invest in our network and services.   What this means for you...

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Accessibility and Vulnerability Policy

Together with the introduction of a framework to embed accessible and inclusive design practices, we are working hard to make our website, content, and digital experiences accessible to as many people...

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