Cant login to Virgin Tv Go app on any device
Im in an endless loop of trying to log into Virgin TV Go on the iphone app or within a web browser. Yesterday i was asked to set up a Virgin Media O2 ID and now i cant access anything. Here are the steps of what is currently happening. Enter email address Enter password Verification email is sent to my email adress Clicked on the 'verify its me' link Get a confimration page saying = 'Your email address has been verified' Go back to Virgin TV Go and Im still logged out Ive tried this numerous times on my PC, Macbook and iPhone and cant login from enay device or any browser. All my login details are correctVirgin TV Go App asking to register same device every time
Every time I try to watch live TV through the APP it asks me to register the same device (i.e. replace a device) - I now have this same device 3 times in my list of 5. Plus it is using up one of my 3 changes allowed every time meaning I can't now change for a month. Upshot is I can't watch live TV. I stress that I am using the TV Go APP - not via a browser. My app or device is NOT clearing Cache. How can i fix
TVGo Subtitles
How do I turn off the subtitles on TVGo so that they stay off. Despite them being off in the settings, every time I change channel they turn on again. Sometimes I turn them off and then they turn on again when one programme ends and another starts on the same channel. To say its annoying is an understatement. I have deleted the app and cleared out any settings on the iPad, but it still does it when I re-install the app.
Not able to view recordings and live TV on TV Go app
I am currently getting an error message when trying to view recordings on the Android app for my devices. When I try to view live TV I get a message saying I have too many devices (which I don't). When I view my device settings it says I have none then briefly flashes up that I have 3, then it changes to none again! I've tried rebooting my hub, TV box, and devices but still get the issue.Can't log in to Sky Sports app via VM log in
Hi all, I'm posting on behalf of my stepdad who has had recurring issues with the Sky Sports app for about a week now. I've tried repeatedly to uninstall the app - remove its data and caches, to no avail. As someone quite comfortable with computers, I am truly baffled. The Virgin Media TV app works absolutely fine. I get up the Sky Sports app and go to watch live sports (tennis for example) and am immediately brought to the Sky sign in page where there is an option to log in with Virgin TV UK as he's done so in the past and instead get a hapless loading bar that never loads a thing. It's stopped my elderly stepdad from watching his beloved cricket and tennis anywhere that isn't the big TV in the family home. Any advice or tips (beyond the obvious) would be much appreciated as I'd really like to get this resolved for him ASAP. It's really important to him and therefore really important to me! CheersTV Go app doesn’t work on phone
Hi, The TV Go app works on my iPad, but on my phone every single programme, whether live tv or recording brings up an error saying “Not allowed. Sorry, this programme is blocked on this device due to copyright restrictions.” I’ve tried signing out and back in but still get the same error.Pc Tv go registered devices
Tv go app on pc keeps asking to register device even though already have. please advise setup as I don’t want to use up all my goes. I only use 1 device anyway. its just started doing this. Trying to reregister the same device. do I want to keep cookies or not? Should I add any exceptions? surely if you remove them it’s going to keep asking each time and use up goes. I know the TV Go app on a pc is a wrapper and in essence just uses the browser chrome . No extensions etcTV Go Sub-Account Issue
I’m having the same issue that everyone seems to have been having for 6-7 years, maybe more. Whenever I try to log in to TV Go on iPhone, it says that I can’t use sub accounts. I managed to get to a ‘not a robot’ picture picking screen, but then still got the sub-accounts message. I haven’t used TV Go for quite a long time, and I think this issue is the reason I stopped originally. I’d like to be able to use it now, but if it’s not possible, can I have some money off my bill instead?
