Virgin cable in my garden
Hi there, there is a Virgin media cable running along the top of a wall in my garden. I am getting the wall removed and the cable will also be removed. I am not a Virgin customer and therefore don’t require the cable, however I would like to avoid cutting off service from any of my neighbours. Can someone advise how to get this avoided? The cable will have to go either way.
Introducing the new Virgin Media Community
Huzzah! 🍾 After many years (8!) on the previous iteration, we’re delighted to announce our Virgin Media Community has had an upgrade. 2011 (courtesy of waybackmachine 😊) 2014 2015 Aside from the fact that it's been a while, it’s also given us an opportunity to greatly simplify things and put everything on a crash diet 🍔; We’ve reduced the number of different layouts (over 20 😱) to around 5. This should mean it’s easier to get to grips with particularly for newer users. We’ve removed a lot of redundant background code ❌ that should speed it up as well 🏎. It also allows us to do platform updates in the future without a constant fear 😱 of something breaking. No more going backwards to go forwards! ⏪ There’s now a persistent navigation bar along the top on desktop view or within the menu bar on mobile view so it reduces the instances where you need to go back to a previous page to navigate the site. Let us know your thoughts or you have any questions below 👇Incorrect Late Payment on Credit Report
Hi All, Recently tried to renew my mortgage and discovered that Virgin Media have added a late payment marker to my credit file, even though this payment was not late and I had previously been in discussion with Kath on this platform regarding this payment as it was higher then normal for that amount. I've checked my bank records and this was taken inline with my normal virgin media payments. This was in November 2023 and since then I've been declined for a credit card and my mortgage. This is greatly upsetting and is impacting me financially for something that is not my issue. I'd appericate this sorted as soon as possible. I've also emailed the complaint line and will be reaching out to anyone else in Virgin Media about this as its frankly unacceptable that this occured when the payment was not late as it was taken from my account at the same time as all other payments.
