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Sappermajor

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Joined 16 years ago

142 Posts4 Solutions

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Re: Help my wife's additional e-mail account has stopped working.
Yes I am still a Virgin Media customer. I have managed to get the apps working with a new app password, but my wife has lost most of her emails. Luckily I have been forwarding all her e-mails to a gmail account.
9 months ago Place Email
2.8KViews
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1Comment
Re: Ntlworld - locked out again
Hi we have just had this problem. Has it been resolved?
9 months ago Place Email
491Views
0likes
1Comment
Help my wife's additional e-mail account has stopped working.
As of this afternoon my wife's email account has stopped working. The password won’t sign her in. iOS Mail shows all her emails since 2022 as missing. It is not a matter of filters. The password does not work in WebMail and I get the following when I try to change password suggesting the account no longer exists. I can still see the account when I look in my settings. Please help.
9 months ago Place Email
2.8KViews
0likes
3Comments
Re: Flashing green hub ligh
Happened to us a week ago. Lost Telephone TV and Broadband on Thursday and got connected Tuesday. The cable from the green box in the road was broken and the first technician was unable to fix that so another came the next day. We’re VM doing any work in the street? They were pulling cables through the ducts the day we lost service. Good luck.
2 years ago Place Networking and WiFi
969Views
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3Comments
Re: Fears realised dead hub has left us without telephone.
Thanks we got a replacement delivered the next day Friday but it failed to connect with network. Technician on Monday established that the cable to the green box was severed. Different technician spliced the broken cable on Tuesday. Can't say it was bad service. But a whole 4 days tethering our IPads for internet, luckily with Volt O2 doubled our data allowance.
2 years ago Place Home Phone
473Views
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1Comment
Fears realised dead hub has left us without telephone.
Our Hub died today. No lights at all. Tried ringing VM on 150 or 789 on my Virgin/O2 mobile and it did not work. Had to ring an 0345 number. Eventually spoke to someone who agreed I needed a new hub. Apparently it will come next week so No TV No Broadband and no landline till it is fixed. Too many eggs in one basket maybe. No need to answer just venting my spleen, unless someone has a magic wand. Nick
Solved
2 years ago Place Home Phone
568Views
0likes
3Comments
Re: Incoming international call blocked.
As above thanks for your advice the next day our German friend rang and got through. Nick
2 years ago Place Home Phone
854Views
0likes
1Comment
Re: Incoming international call blocked.
Thanks the German friend rang again the next day and got through so I expect the problem was T her end.
2 years ago Place Home Phone
851Views
0likes
0Comments
Incoming international call blocked.
Hi A German friend messaged us to say when she tried to phone us on our (digital) landline she got a message saying international calls to our number were blocked. We have friends and relatives abroad so we have no wish to block their calls. Thanks for any light you can shed on this. Nick
2 years ago Place Home Phone
blocked
Incoming international call
Landline
980Views
0likes
5Comments