Half speed hero
Hello I've been running into a strange issue that I just can't seem to figure out, so I thought I’d share it here to see if anyone has come across something similar or has any advice. I’d really appreciate any help or insights! Networking Kit: VM Home Hub 4 in Modem Mode. Asus RT-AX92U is Primary connected to the VM Hub via Cat6 (provided by VM), from Port 1 on the hub to the WAN port on the router. Asus RT-AX92U Secondary is connected to the primary router via a mesh network setup. Networking Setup and Issue: I’m experiencing significant speed loss between my Virgin Media Hub and my router. Here’s what I’ve tested so far: When I plug a wired connection directly into Port 1 on the VM Hub, I get speeds over 1 Gbps, so the external connection appears solid. When I run a speed test through the router, even using a wired connection, I only see about half that speed. Wi-Fi performance is also capped (as expected to some degree), but still lower than it should be. What I’ve tried: Swapping Ethernet cables (Cat6). Changing ports on both the VM Hub and the router. Rebooting all devices. Despite all of this, I consistently lose around 50 percent of my available speed between the VM Hub and the router. Any ideas on what could be causing the bottleneck? This isn’t a new issue. It’s been happening for a while now, and I’m honestly just fed up with it.Router requires resetting weekly
Good morning, I've tried call the virgin media phone line but get locked into a never ending cycle with the bot. Basically, swapped to virgin about a month ago and ever since we did the router disconnects all connected devices roughly once a week. The fix isn't difficult, we then have to unplug the router and let everything reconnect - not awful fix but very inconvenient especially with how much were paying! How do we fix this?Brand new router no internet connection
I have just received a new router as I have moved into a new house. I’ve followed all the instructions perfectly, the router is connectable but has no internet connection. I’ve followed all the troubleshooting steps but nothing changes. The router boots up with a green light and the wifi symbol is shown, once the connection is discoverable it turns to a white light. Any ideas?Modem Mode stopped working since Tuesday's outage (Hub 5x)
I managed to painstakingly get it to work a few weeks ago with my Unifi Express 7 but last night after a brief outage it has stopped passing a WAN IP to the Unifi Router. I've spent hours and hours trying every variant of the Reddit threads and forum posts on how to enable it and it WILL NOT for the life of me pass an IP Address to the WAN Port once it's in Modem Mode. What I did last time was the following: Connect the Unifi Router to Hub Port 1. Connected to the Hub portal 192.168.0.1 via a laptop connected to the Unifi Router LAN. Disabled DMZ, WiFi, Firewall, UPnP and DHCP. When I disable DHCP it annoyingly drops the lease on the Unifi Router so I then have to connect my laptop directly to the 10gig service port on the Hub and change its IP to be under the 192.168.0.x subnet. I know of no other way to connect to it (other than forcing a static internal IP on the Unifi WAN port which also fails). Enable Modem Mode and unplug the laptop from the service port before it reboots. Not sure if the laptop unplugging is what made it work but I've tried both removing and leaving it in today. Power Cycle the Hub after it reconfigures. I am completely lost and it has failed constantly the last few days.
Problems: Adding a 3rd Party Router: ASUS RT-BE88U
Good morning all, I trust that you are well. I would like some guidance, please, on setting up my new router. It has been a while since I've been in the community, and the format has changed quite a bit! So, I've yet to really explore to see if the solution is already posted in another thread - will do that next Existing Kit: I have a Superhub 4 (SH-4) with the 1-GB service. Sadly, I am not in the 2,5 area, not that my needs justify the expense. I have logged on and placed the SH-4 into Modem mode, and when I connect to any of the ports directly with the Mac, I can log in via 192.168.100.1 as well as being able to access the 'net. So the SH-4 appears to be working in modem mode; as far as I can tell; oh, yep, the annoying LED strip is in green mode. ASUS Install: Yesterday, I connected my new router using the 2.5 WAN port on the Asus, connected to port 1 on the SH-4, and after configuring the router, it seemed to work, the WAN light on the ASUS was lit white-blue and all seemed to be fine and dandy. I then, after tinkering with something (tbh can't quite recall but I think it was binding two inputs together for my NAS)) and it required a reboot. After which the WAN lignt on the ASUS has been lit up in red, and I am unable to access the 'net. Even after rebooting and a factory reset, the WAN light is nearly always red. A couple of times, it has been white, but I still can't access the internet. The error message from the ASUS suggests a DHCP issue. I'm back on the SH-4 in router mode currently. Does anyone have any ideas/suggestions on what I should try next, to resolve this issue? I really appreciate any help you can provide.Drop in speed from Hub 3 as router to TP Link
Hi all, I have VM 250Mbps package with Hub 3. When using the hub as router I am getting 250Mbps+ speeds, no issues. When using my TP Link C7 AC1750 router and Hub 3 in Modem <ode, the WiFi speed drops to 100Mbps. I am using good quality (based on reviews?) ethernet cable to link the two (Cat7). TP Link C7, I believe, has sufficiently fast internet port to take the 250Mmps from Hub 3, so this shouldn't be an issue either. I also have 3x mesh devices (TP Link RE450), but I don't thinks that's relevant here. What do I need to do to get my TP Link router do 250Mbps, instead of the 100Mbps..?
Pod is dead
Hi everyone My WiFi pod has suddenly ceased to function, I've gone through every diagnostic I can think of, I work in the IT industry so have a decent track record. It appears to be the power supply, but I could be wrong? Is there anything I can do to avoid talking to "Customer Service"? I am considering replacing the hub at the moment, modem mode. But the ones I like are quite expensive. Couldn't connect via Virgin Connect app, it just keeps crashing. I'm current on 1GB, any suggestions would be most appreciated. Jonathan
