QuickStart kit with no router
My QuickStart self-installation kit didn’t come with a router, is that normal? I got a large envelope with the cable and spanner but no router and now the internet isn’t working.
Forum Discussion
3 Replies
that makes no sense unless you have moved and taken your router with you - if thats it then that would have to have been agreed in advance - you would then connect your old router and ring the activation line
Unless it's one of those new transparent HUB 6 routers?
- Daniel_Et
Forum Team
Hi cquigley179, thank you for your post.
Apologies for any confusion caused in relation to this matter 😔
I can see you've spoken to the team since you posted. Has clarification on the situation been provided?
Please pop back to us at your earliest convenience.
Regards,
Daniel
