Problems: Adding a 3rd Party Router: ASUS RT-BE88U

Question

&nbsp;Good morning all,I trust that you are well. I would like some guidance, please, on setting up my new router.&nbsp; It has been a while since I've been in the community, and the format has changed quite a bit!&nbsp; So, I've yet to really explore to see if the solution is already posted in another thread - will do that nextExisting Kit:I have a Superhub 4 (SH-4) with the 1-GB service. Sadly, I am not in the 2,5 area, not that my needs justify the expense.&nbsp; I have logged on and placed the SH-4 into Modem mode, and when I connect to any of the ports directly with the Mac, I can log in via 192.168.100.1 as well as being able to access the 'net. So the SH-4 appears to be working in modem mode; as far as I can tell; oh, yep, the annoying LED strip is in green mode.ASUS Install:Yesterday, I connected my new router using the 2.5 WAN port on the Asus, connected to port 1 on the SH-4, and after configuring the router, it seemed to work, the WAN light on the ASUS was lit white-blue and all seemed to be fine and dandy.I then, after tinkering with something (tbh can't quite recall but I think it was binding two inputs together for my NAS)) and it required a reboot. After which the WAN lignt on the ASUS has been lit up in red, and I am unable to access the 'net.&nbsp; Even after rebooting and a factory reset, the WAN light is nearly always red. A couple of times, it has been white, but I still can't access the internet. The error message from the ASUS suggests a DHCP issue.I'm back on the SH-4 in router mode currently.Does anyone have any ideas/suggestions on what I should try next, to resolve this issue?&nbsp;I really appreciate any help you can provide.&nbsp;&nbsp;

carl_pearce · Answer

The main point to remember is the HUB associates with the MAC address of the first device connected via ethernet when powered on/rebooted.

So, if the Mac was plugged in and got an internet connection, its MAC address would be the only one 'allowed' an internet connection.

Even if you swapped between the Mac and the ASUS if you didn't reboot the HUB the Mac would be the only device to work.

Adduxi · Answer

I would pinhole reset both the ASUS and Hub 4. Leave them to settle and don't reboot the Hub as it will reboot itself when needed. It will most likely take a while as it will download the lateset firmware after the reset.

Once done, set the Hub to modem mode and switch it off. On the ASUS make sure it's set to DHCP WAN. Connect it to the Hub via ethernet, note this is the only cable that can be connected to the Hub when in modem mode. Switch on the ASUS and let is settle, then switch on the Hub. After several minutes the ASUS should get a WAN IP. If not, power cycle the Hub again.

legacy1 · Answer

https://www.youtube.com/shorts/Kjw8cdB39Qw

sapper_arj · Answer

Morning Adduxi,I did something similar, though I didn't reset the SH-4. I think it is also the sequence of events that is important: setting SH-4 into modem mode, letting it reboot, and then turning it off. Meanwhile, turn the router on, and after the SH-4 has rebooted (2nd time?), then connect...Lets see how stable it is, now need to configure my SSIDs againCheers.

Adduxi · Answer

Yes as mentioned bycarl_pearce&nbsp; a power cycle on the Hub is necessary to clear the Hub MAC address table as it remembers the last MAC connected. &nbsp; I would usually leave it for a few minutes in the off state to be sure.&nbsp;

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Problems: Adding a 3rd Party Router: ASUS RT-BE88U

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