Netflix
I changed my contract in October and it included Netflix. I have never received an activation email and have phoned virgin media multiple times to no avail. I have tried activating through app but it asks me to pay. Any help on getting this sorted would be appreciated I feel virgin are miss selling their packages and not doing anything to resolve the issue š”Netflix requesting for Payment info
Hi All , Like others , I recently upgraded the virgin media package and received Netflix with ad upgrade . I received the link to activate the Netflix account on the 27th OCT and I activated it and everything was going well until this month . Netflix has requested for a payment info and I am not sure what to do next? Do I give them a payment info ? but I am afraid they will charge me whilst I was suppose to have this Netflix package included in the VM ? Can anyone please help me solve this issue ? I spoke to couple of live chats but they havent been much help . Please can we solve this ? Netflix is one of my ways for me to cool down and this has been stressing me . Thanks in advanceNetflix Activation - infuriating company!
As many others have on this forum - I have renewed my package and as part of the upgrade I was promised free Netflix. This was on the 18th November. I have subsequently spoken multiple times to the call centre - lied to about how they will sort the problem, told multiple different things from different staff members. I have raised a complaint, stating the above. I have had a missed phone call (after requesting that contact is via email) and no closer to activation. I have told multiple staff that there is no activation button in the āentertainment servicesā It is infuriating. I will be contacting the ombudsman in due course as I am getting no where - paying for a service I am not being provided with.Netflix Activation doesn't work
Hi I have just signed up to a contract and as part of the package should be able to sign up to Netflix, but when I try to follow the link it comes up with the error Sorry, somethingās gone wrong! Weāre having some technical issues. Please try again later. I have spoken to a couple of online support people who have both told me that the link should be OK within 24 to 48 hours and I would receive an email with sign up details. Unfortunately neither of these things have happened and the Netflix service was showing as Activiting (I think, possibly Awaiting Activiation) last week, but now I have the option to Redeem Netflix but when I do, I get the above error. Has anyone had this problem and can anyone help on how to resolve it ? ThanksMy Flex Plan: Unable to add Netflix or any other streaming services
A few days ago I renewed my contract with VM. I went from 1Gig only to 1Gig plus Netflix Standard with Ads. I now have a new section in My Virgin Media called My Flex Plan which is where I believe I should be able to manage the new Netflix subscription included with my new contract: https://www.virginmedia.com/support/help/tv/streaming Unfortunately all it shows is the following error message: "Sorry, something's gone wrong! We're having some technical issues so we can't add this right now. Please try again later." Can someone from VM have a look and hopefully fix it so that I can start using the Netflix subscription? Thanks, Gavin
