Forum Discussion

kfarr's avatar
kfarr
Joining in
23 days ago
Solved

Activation for Netflix

Hi,

We have mega volt internet and tv package including netflix.

Joined on 11th can not see the banner on virgin media. nor had activation link email. Currently subscribe to Netflix anyway but would want to take advantage of it if included in my subscription. 

netflix
  • Gareth_L's avatar
    Gareth_L
    23 days ago

    Hello Kfarr.

    Thanks for your first post and welcome to our community.
    Sorry to hear you're having an issue with Netflix.
    I'd like to investigate this for you.
    If you don't mind, I'll need to send you a private message to pass security. 
    If you can check the envelope at the top right of your screen, that would be great. 
    Gareth_L

7 Replies

  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    23 days ago

    Hello Kfarr.

    Thanks for your first post and welcome to our community.
    Sorry to hear you're having an issue with Netflix.
    I'd like to investigate this for you.
    If you don't mind, I'll need to send you a private message to pass security. 
    If you can check the envelope at the top right of your screen, that would be great. 
    Gareth_L

  • kfarr's avatar
    kfarr
    Joining in
    23 days ago

    Sorry been trying to navigate this whilst in work if someone would be able to help as looking at my package this should be included and tried to troubleshoot and doesnt work 

  • rocco69er's avatar
    rocco69er
    Joining in
    16 days ago

    I am waiting for a activation link .. say activate in two steps . Press the link and all i get is

    Sorry, something’s gone wrong! We’re having some technical issues ..😳😳😳. Will i ever get netflix   been a week now 😐

    Just wondering what happens if my direct debit as technical issues paying virgin media 😀😀

    • TraceM1's avatar
      TraceM1
      Joining in
      13 days ago

      Hi, I just wondered if you're still waiting, I'm still waiting...

      • Tamaquatt's avatar
        Tamaquatt
        Joining in
        13 days ago

        It seems many people are experiencing similar issues including myself. Complaints raised and finally received a call this pm advising all resolved - got home and tried again.... still no fixed and can't access netflix without paid subscription. Getting beyond a joke now!