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Forum Posts

Resolved! Ordering Wi-Fi

Hi can anyone help been trying to get through to customer services to no success got through once after an hour on hold to be cut off looking to order a Wi-Fi Pod as the main bedroom I’m my house is only getting 6mbps download speeds running around i...

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Noog by Joining in
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Will not using O2 sim affect VOLT benefits?

Hi. I just got a new contract that came with an O2 sim, as this massively decreased the price for a better speed. We don’t have any use for the sim and don’t plan to use it at all. Might be a silly question, but will virgin media notice this at all d...

WiFi dead spots

I am a Volt customer and after a recent issue, following storms, the engineer had to move my hub as the internal cables were incompatible. I now get no WiFi signal in the conservatory or rear bedrooms. I tried using the connect app but keep getting a...

O2 SIM Has not arrived yet

o2 sim was told card would arrive 4/5 days but never didwas told to contact o2 but they can't help without the o2 tracking number - can someone get my sim sent out 

mrvglsn by Tuning in
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Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

ModTeam by Moderator
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