Volt - Page 68 - Virgin Media Community

Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

New Contract & Netflix

Hi there,I just agreed to another 18 month contract which has now included standard netflix.I was told i would get an email explaining how i can activate netflix but i never got one. I chased this up on a live chat and was told to go to the Netflix a...

Volt benefits not applied

I've been with O2 for ages and 3 weeks ago signed up to VM. I've waited over 14days for my volt benefits to be added, but I'm still waiting. When I go through myO2 it tells me that it's not available in my area and on myVM it says it's inactive, but ...

New sim only upgrade + Volt

Hey guys I have had Volt activated and it has been great with my 3 year O2 contract - that has just ended.I have kept the phone from that contract and just upgraded via O2 to a new sim-only contract - the new sim is active and old contract finished....

o2 and broadband boost

Hi allJust wondering - our Virgin mobile transferred to o2 this week. Our 100mb broadband did get a boost months ago to about 130mb but is it going to get another one now as per email last week....."As you’re also a Virgin Media broadband customer, o...

Wifi boosters

How can I order wifi boosters I can't even get the connect app to scan in the kitchen which is next to the living room where the router is

Have a red light on my hub 3 instead of normal white light

Have a red light on my hub 3 instead of the normal white light having Wi-Fi problems and tried everything any help much appreciated

Resolved! Fuming!

Contract up for renewal next month. I am on a good deal at the moment so was expecting to pay a bit more but no more than a new customer!Called today, 9.45am spoke to Leonora who offered me the same package I'm currently on for £45. After removing th...

Wifi Pods How to Order

Good eveningCan someone please advise how I can order the wifi pods? We were told that we get 3 included for free in our new Volt package and the agent I spoke to advised I need to use the Connect app to assess that we need them and order from there....

Cancelling Ultimate Volt package at end of contract. What about o2 contract?

My contract is up early July so I've left it a bit late but now wish to cancel. Called the 0345 number, got the overseas call centre, chap pretty difficult to understand but I *think* he eventually got the message that i am definitely cancelling and ...

How do I get my volt benefits

I'm a customer of VM and O2. I have volt activated on O2 but can't find anyway of getting the benefits activated on VM. Website just links me back to O2. How do I get this set up?

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