Hi,I used to get consistently fast speeds with Volt (a solid 300-500mbps) and I was very happy, but it seems like I'm being throttled at an abysmal 20-40mbps from 9:00 to 10:00 every day now. This started two weeks ago and hasnt got any better. Almos...
Hi all,I've been watching the Virgin Media team/contractors setup their fibre equipment on the telephone pole at the end of my drive over the last few months with great excitement. I even registered my interest with Virgin Media so I could sign-up as...
Hi there, I am having difficulty with my broadband connection in one room in particular, however, when i do the scan from the app it says it's good when it's clearly not. I didn't have any connection last night but when I ran the scan it said it was...
Hi The red light on my Hub 3 has been on for a few days or so now. I checked to see what that colour light meant, and it was saying the Hub was overheated or cables may not be connected properly, although despite this, I ran a diagnostic test on the...
I got an upgrade offer from websales which i decided to take, filled out the necessary forms online on 13th July 2023, and got a confirmation email saying i would get another email when it had been added to my package. 4 days later and I havent heard...
Volt has been added to my O2 but not to the Broadband.Do I need to do anything to activate it, such as reboot router?
My existing package expires early August. I am hearing impaired, so prefer chat, rather than the phone. No matter how hard I try, how long I wait, I never get past the Bot. Is there anyone in this community, from VM, who could advise, please? I want ...
Despite several phone calls and using the online complaint registration my complaint has not been raised. It's almost as if Virgin don't want you to complain. My next step will be to contact OFGEM as they seem unaware that Virgin are juking the compl...
How do go about ordering a pod?I’ve a back bedroom that can’t even get WiFi most of the time.
Just upgraded my Volt bundle package which includes a mobile O2 sim. The agent was aware of my existing package.I was told that i could swap my existing number to the new 02 SIM using the PAC code. Received the contracts which were as agreed.New SIM ...
