Poor signal in some areas
Broadband strength is poor in a bedroom and patio.Bedroom: download 7Mbps, upload 30 MbpsPatio: download 4Mbps, upload 7MbpsHow can I order a pod?
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Forum Posts
Ultimate Volt with 3 V6 boxes - how many on contract?
So, I originally rang VM just to add the Sky Sports UHD pack onto my Ultimate ooompph package, but I thought I'd offer to recontract if they gave me a good deal. So after a couple of phone calls lasting almost two hours in total and speaking to 5 dif...
O2 Priority App
Hi. I have Virgin Media Broadband and Home Phone and I am trying to register for the O2 Priority App. It accepts my Virgin Media Login but it is not sending the 6 digit code to my Sky Mobile Number. I think this question may have been asked before. H...
PRICE INCREASES! Are you for real?? 25% HIKE
I have joined within the last 4 months on the special deal ultimate volt deal of £79.00 all in. No phone contract. 18 month deal and ends on 18 May 2024. I have just been advised my price will increase within the 18 month contract by £21 meaning £100...
Volt benefits not added to virgin account
Hi, Can someone help me getting the volt benefits added to my virgin account?My wife is on O2 and had her volt benefits applied on the 25th February, The address is the same on both accounts.I tried ringing Virgin and spoke to someone who didn't seem...
Volt Benefits not added
Hi,I have both a VM broadband account and an O2 pay monthly contract. My VM account says that volt benefits are inactive and I am not receiving the speed boost. When I go to the VM volt help page it redirects to the O2 website which says my benefits ...
How Does Volt Pricing Appear on Contract - VM Partners site
I hope someone can clarify please. I am considering a new Virgin Media package, as recommended by a friend on the VMPartners site. I went through the ordering process, which is £54.50 for Bigger Volt M1000 including £25 per month for an O2 sim. It al...
Resolved! Mobile phone upgrade - VM or O2?
I'm approaching the end of a 3 year mobile contract with Virgin. My SIM was changed to O2 last year when I switched to the Volt package.I'm unsure who to talk to regarding a new phone, VM or O2. Virgin's prices look slightly better, but all their dea...
Contract ending tomorrow signed up for new contract but no 02 sim card sent or acknowleged by 02
On Saturday I signed up for a new contract with Volt benefits.After accepting conditions from Virgin I was then forwarded to a page to do the same for 02, where I put in my PAC code to keep my old number and filled in a direct debit form too.Today I ...
Virgin Mobile to O2 - lost my number!!!
I renewed my contract for broadband in February which previously included a Virgin Mobile SIM.The rep told me that my Virgin Mobile would automatically be ported and switched to a new contract with O2.l as they couldn’t renew the Virgin Mobile part o...
