I contacted VM on Monday to talk about my 18-month contract, which is coming to an end in December. Someone got back to me after 18 hours! Agreed to renew my contract for 24/12, which advisor confirmed, for a better price.Received confirmation email ...
started a package back in March with standard Netflix included still don't know how to active it. Seems to be a con can anyone help please. Trying to speak to a person is impossible
Hi I have both a virgin and o2 Volt contracts. Is it possible to order a WiFi booster to boost my signal. [MOD EDIT: Subject title changed for clarity]
My O2 Volt benefits were activated on 29th August I understand Virgin Volt speed upgrade takes up to 2 weeks longer to be activated. But 4 weeks after O2 benefits were provided I haven't had the broadband upgrade to 1Gb or any email to confirm that I...
After much hassle Virgin actually tried to give me the Volt speed upgrade. Sent a new hub 5. It won't connect . Several calls to support and an engineer out today. Still not working. Hub can be logged on to as WiFi is working , but shows an error s...
I renewed my Virgin contract following a price increase last year, and it included an 18-month O2 SIM as part of the deal. Upon receiving notification of another price hike, I decided to switch to a better offer from a different provider. I was infor...
I received the below email for the included sim and thought everything will just change accordingly, however it has not, other than I am being charged the same from Virginmedia and also £6 per month by O2 for a sim I am not using.Top of Email below. ...
Wi-Fi signal is poor to my ring doorbell. I therefore need a pod. I have tried the vm connect app and that states the Wi-Fi is only 4mb. How do I get a pod
