Hi, I’ve just moved into a new house over the last couple of weeks and was looking into getting broadband and TV installed. I decided on getting the Ultimate Volt package as it seemed to suit our usage pretty well and was reasonable at £85 per month...
I joined virgin in December on a package offering m350 for £33pm. I did so on the understanding that when Volt benefits applied it would be boosted to m500.They messed the application of Volt up. And I ended up with m250 boosted to m350 for £57pm (?!...
I've been a Virgin Media customer for a while on the Ultimate Oomph package, with a broadband speed of 600 mbps. On 02/08/23 my mobile service was migrated to O2. On 13/08/23 I was notified that Volt benefits had been applied. My VM broadband increas...
I signed up to Volt with the all-inclusive sim nearly three months ago and still haven’t received the o2 sim.I’ve had emails with an o2 contract, contact to say my volt benefits on o2 are active, but still no actual sim.I’ve posted twice on here alre...
Virgin staff do not understand Volt benefits. I changed my bundle on Virgin media to broadband 125 only and also have O2 My details came online saying I now have V125. as a volt customer I expected 250 with my doubling up as previous package Last n...
Hi,I am a Virgin Media customer and after it was installed I switched all of my mobile connections to O2.O2 have kept their end of the Volt perks (doubling data on every SIM) but Virgin Media still haven’t upgraded my Broadband package to the 500 pac...
Hello,Four weeks ago I renewed my virgin contract after previous deal expired, went for a bigger volt bundle which had m500 fibre, Maxit TV, weekend calls and a 10gb/unlimited calls SIM for £55. Three weeks in and I hadn't received the SIM card so ra...
I used to have the 250 package on a hub 3 and for yrs hardly a glitch.I upgraded to the Volt service and from day one it has not worked reliably. The hub 5 I could not stay connected staying i had no internet wifi was strong but no internet apparent...
I was a vigin customer and bopught a sime and ported in my number and was supposwed to get a braodband upgrade - its been weeks and it hasnt happened. I went to the 02 shop and they say they cant do anything its a virgin problem....
Recieved an email from o2 confirming that Volt was now active on 10/07/23 but is showing Volt Status: Not active on my Virgin Media package page, when I click "Upgrade now" it's trying to make me buy an o2 sim.
