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Volt help

Hi,I am both a Virgin media broadband & Virgin mobile (now 02 customer)... I have had a message from O2 saying my volt benefit has been activated. Do I need to do anything to get my broadband speed boost with Virgin media as it has not been applied y...

adiuk0 by Joining in
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Volt Benefit Is Not Getting Added to Mobile

I’m an existing virgin broadband customer and bought an O2 business sim card (24 months, 12GB) almost 2 months ago. On the website it was saying that volt benefits will be added to my mobile account after I start to use the sim card but nothing got a...

Volt benefits on Virgin not showing a month after O2 SIM was added?

My partner setup a SIMO O2 deal back on the 14th June.  Her O2 Volt benefits were activated on the 30th June.  We're still waiting for the Virgin Volt benefits - specifically the speed boost to be applied to my account.  I spoke to Virgin customer su...

O2 SIM hasn't shown up

According to the VM salesman, I would get an O2 SIM with my Volt package for £25 a month.The installation took place last week.  My question is, when will the SIM arrive?  I don't have an O2 account so being directed towards their website isn't helpf...

Virgin Media and O2 Volt query

Hi, I currently have M125 and landline. Can I add an O2 sim that is registered on another address with my VM to get the Volt benefits? Thanks.

still no volt benifits

I noticed I wasn't getting the volt benifits so checked to see why, I could see a slight difference in my virgin media account address and the one 02 had for me. So just over 2 weeks ago I changed the 02 accounts details to match the virgin media acc...

deegee69 by Joining in
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Where is the offers page?

HiI just chatted with VM and negotiated some better prices, they said they would list the deals on my account as didn't want to accept straight away. Anyway I can't find the page to view said offers.I can only see the page to upgrade/change package. ...

mitch84 by Fibre optic
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Volt benefits not applied

HiSome months ago i applied for the Volt benefits through O2.  The benefit to my o2 account has been applied however the benefit to my Virgin broadband has not. I have tried to contact o2 about this but they just keep saying there busy and cut me off...

The virgin media scam

Hi everyone.I've just received an email from virgin media with one of their offers again and cannot believe my eyes, they are at it again.The signup up offer is the same as the one I got stung with over a year ago, they offer you £200 bill credit or ...

Volt benefits not being applied

Hello, I'm having a problem that it seems others are also having?My sims were migrated to O2 a while back, they have the Volt benefits applied, but the Broadband hasn't received any benefit.I've phoned both Virgin Media and O2's help lines and have a...

JulesSal by Joining in
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  • 5 replies
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