Hi Virgin Team,I have recently signed up for a new SIM deal with 02, I have since been through the steps with their customer service team to apply my Volt Upgrade/Benefits from their side (data boost), which should take approx. 14-days to apply.I hav...
had virgin fitted well over a month ago and still no free gift of an xbox . could anyone at virgin please help . any help would be much appreciated
Just switched bundle with Volt and O2 sim . As I understand it I now have started a new contract with O2 although I haven't seen their terms and conditions yet . I haven't received the sim so not activated yet . There is a better deal on Uswitch wit...
hi guys this is my last resort ive called and used the whatsapp service, with zero help unfortunately.i signed up in november for m200 package which ended up being 250 as all customers got increase.i have now added my volt benefits and says applied i...
I'm VM broadband user and Not O2 user. Tried many times to login Priority app but it kept showing "invalid auth token". Having read through the posts, I'm still not sure whether this issue had been solved. Does anyone know and give a help. Thanks a l...
I got set up on Volt with 02 a few months ago now. I have been an 02 and Virgin Media customer for over 18 months.I have received my volt benefits with 02 (double data), but I'm still missing the speed upgrade for my Virgin Broadband(Still at 250mb w...
I joined Virgin media because I was offered 6 months subscription to Netflix but after speaking to customer advisor over the phone I was informed no such offer existed. I revisited the Virgin staff who originally sold me the package and I'm told I ne...
Any one having problems loading Netflix and you tube. Not working today here
Hi, I joined O2 as an existing VM customer and had Volt applied 28th Nov. It is still not applied to my braodband speed however. Using Virgin kit and recently got the free upgrade from 100 to 150 too. Can someone take a look? Thanks.Luke
Hi VM support,I'm a VirginMedia & an O2 customer for more than 3 years & I have renewed both the contracts separately in October 2022.Called O2 & they gave a process to follow for VOLT benefits to be applied & it worked immediately where they doubled...
