Volt - Page 35 - Virgin Media Community

Volt benefits on Virgin Media still not applied

Hi,I can see the Volt benefits applied on my O2 account but not on my VM account.Struggling to find out how to chase this up? Thanks

Renewed contract

Hi, I renewed my contract on the 5th of December. Now my contract does say that, but its showing my bills are going to be £139, yet I agreed on a £90 deal. I've rang a few times and they keep saying the discount will be on your account in 24 hours. S...

Volt WiFi pods

I have a Volt package and my kitchen is a black spot. I have scanned it with the connect app and got download speed 12 upload 3. At the far end of my kitchen there is simply no connection. I can’t find where and how to order WiFi pods. Any advice/hel...

Quick question about volt.

I have the m350 broadband and two o2 phone tarries in the house, all three are in the same name and are eligible for vault. If I upgrade my broadband to m500 and then apply the volt promotion does that mean I’ll get the 1Gb broadband for no additiona...

Resolved! New package, missing channels

I was called three times today by Virgin Media sales people. The third time i actually had time to talk so listened to the deal offered, which was actually pretty good, and saved me money on a better package.The guy assured me that I would retain my ...

Order pods - volt

Hello, can someone please reach out to me so I can order my volt WiFi hubs?I know I can get three but I think I will need two for my property Thanksross

Benefits not showing on Virgin side

Hi,My volt benefits are showing on O2 but they're now showing on Virgin. When I contacted virgin to rectify, they offered me an upgrade (that I'd have to pay for) so I could get the benefits to work on their system. Surely that's not how it works?How...

Broadband Speed Increase Not Received (Another One)

Hi all,It has been two months since I joined VM and I have had an O2 account for over a year already. I have M350 broadband and was expecting a boost to M500. I have already received double data on my O2 account, etc. My address is the same on bot...

How to order pods?

I have the pods option via 1GB and Volt package, but cannot find anywhere on how to order one. I've run the speed tests on the Connect app and, even though a couple of rooms show below 30 and 20mbps, the option to order does not appear. Can anyone he...

02 SIM Card - Stressed Out!!

So disappointed with VM. I received a bill for unpaid amount of the 02 SIM card which I have never activated (threw it in the draw). Paid over £50 to cancel the agreement after an hour long phone call with 02.Last week received another bill for the s...

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