I registered for Volt a month or so ago.The benefits have been applied to my 02 but i have not received my speed boost or any other virgin media benefits including the 3 WiFi Pods.Could someone at Virgin please progress?ThanksBrian
I have o2 and VM home broadband, the o2 data boost is active but the VM side just shows an error message when I try to click through to activate my benefits in my VM account a virgin technician was here sorting a faulty tv box this morning and sugges...
Hi,VM refuse to stand by their order number and contract emails. Beware if you have received the same, when contacting sales team the will try and sell you a more expensive product with less features.Next point of call is the Ombudsman.
Hi all new to this forum, i was a virgin media customer aprox 3 years ago(everything much better then} before moving to sky( hassle free transfer}. i have decided to move back to virgin, i signed up for a bigger combo volt bundle on monday 4 march, a...
Hello,I recently was able to sort my latest VM contract thanks to advice from the Forum Team.I was already a Volt customer so still get the double BB speed boost and currently I get double data for our o2 Sim only cards (bringing us both up to 10GB)....
We recently upgraded from Ultimate Oomph to Ultimate Volt reveals that we also have Homeworks alongside the one gig broadband.What is it as I don't recall Homeworks being mentioned during the call with the offer to upgrade and will I be charged?
I'm a volt customer and do not have reliable full coverage in the property, with WiFi dropping out regularly in the main bedroom. Can i please request a Pod?Thank you
Hi, went on the Virgin site, selected a 100gb O2 sim, which then promises double broadband speed.Got an email with Contract information, the O2 part says I need to confirm within 7 days - but there is no indication of how to confirm, no contact numbe...
Hello!I have received O2 volt benefits, but have not received virgin media broadband benefit. It’s more well over 14 days. Can someone help me please.
have just installed what is laughingly called the Mega Volt package to find I can only show the TV programmes on 1 TV. (Perhaps mini volt would have been a better name) It seems I could have gone for the 360 option, but to make that work I would need...
