We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
I have a Hub4, and a 1Gb volt contract with TV. As shown the TV box has a connection speed of 1000Mb, but any other device I connect via Ethernet is 100Mb max, using cat 5e or cat 6 cables, tested three differing devices all with the same result. Als...
My 02 sim card has not been delivered. I ordered the Volt 02 package weeks ago, my VM equipment has been installed, I've had all the emails from VM & 02, I've even had a mobile number provided & the 1st 02 payment taken but no sim card. Can a replace...
I was told I would be upgraded to my new M350 package within 24 hours, well that time has now passed.The app says I am on M350 package, but when I check on the desktop website, it still says M250.My download speed is still around 200mb....Should I wo...
I have a VM broadband contract until October 2024 with the Volt double speed; but my O2 mobile has contract ended in August 2023.If I move my mobile to another supplier, will the volt benefit cease?Thanks
Like many others posting on here I am having problems getting the promised benefits from a Volt upgradeo2 aspect sorted Virgin Media, NOT
As the title says, leaving o2 soon,(service is terible where I live) what happens to my pod service?Any recommendations for alternative mesh stuff, using hub5
Why don’t I have access to Disney plus despite changing to volt package also why is everything so difficult to navigate when u have an issue?
Did anyone else’s contract show a price increase after Volt speed increase was applied? Today I had to ring to get the benefits applied which was done, but when I log in now I’m showing as a new contract at £46 a month when it was originally £26.50 a...
Hi I updated my package yesterday to mega tv with bolt. I am supposed to get Disney plus but it says I am Not subscribed
So quick query. I currently have an m125 contract which is now expired. Website states can upgrade to m250 . I also have 02 sim so volt benefits as well. Pay monthly on my phone which should run its course next year. Will probably go sim only at that...
