Recent DiscussionsO2 sim not received i recently got virginmedia broadband with 02 sim deal. but i have not received any 02 sim neither got any email from O2. what is the process to get 02 sim? Volt / O2 Sim Query Hi all, I managed to sort out my package renewal query and appears we have lost a few big benefits as my Wife had an O2 sim but has since switched over to Tesco. So we've lost the Volt Benefits meani...SolvedVOLT Benefits applied to O2 but not Virgin Broadband Can anybody help? Partner cannot get Volt benefits We have Virgin Media at our home address. My partner has a new o2 phone contract (12 month SIMO which is an eligible price plan). We are unable to add Volt benefits to her account even though the ad...Ordering WiFi Pods I have recently upgraded my broadband package to Volt with a 500mb connection and as the Wi-Fi is very weak in some areas of the house I carried out a scan using the VM Connect app. This confirmed th...SolvedHow to order your first Wifi pod Hi, can anyone tell me how to order my first wifi pod? I have two rooms in the house where the wifi drops as low as 9 most of the time, sometime it tells me I'm not connected to the wifi at all. I ...SolvedNo volt boost Hello, I'm having the same issue. I'm paired with the voltage through my 02 but virgin app and online not linking. Please can you look into this and help. Thanks Still no Volt boost on VM Returned as a customer to Virgin and transferred to mobile O2 in around October 2024, the salesman told me to activate VOLT which I did, It has worked on the O2 mobile but has yet to appear on my i...VOLT Benefits applied to O2 but not Virgin Broadband I’ve been with Virgin and O2 for over a month now, VOLT applied to O2 straight away, but still not applied to Virgin Media. when trying to sign into MyO2 from Virgins website to view VOLT benefits,...Volt applied for O2, but not for VM Hi VM Team, I am an O2 and VM customer, but the address on my O2 account was old. I've updated the address, and shortly afterwards (15/03/25), my O2 Volt benefits started. However, my VM account sh...Solved
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