Virgin TV V6
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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Help With Accessing ITVX Please

Hi, we have an LG Smart TV and a Virgin Media V6 box, but we cannot access the new ITVX streaming service. We have checked the apps section on our TV, but there is no sign of ITVX at all.Can someone give us some pointers as to how we can access it ?,...

Transferring settings from Tivo to V6

Hello,I did manage to get upgraded from Tivo to V6 (contrary to one of my previous posts), but I'm having trouble transferring the settings from the old box to the V6.The instructions give a webpage and say to select 'Manage my Tivo' - there is nothi...

scurtis by On our wavelength
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Kids On-Demand Saying We Need To Upgrade To Watch

Hi,This last week when the kids try to watch any on-demand content from Cartoon Network / Nickelodeon a message appears saying we need to upgrade to watch.We are on the Virgin VIP package so we are already paying for this content.Out of interest I di...

Opening Ports on Modem

My V6 box requires TCP Ports 80,8080,7287,7288 and 8081 to be openied.Could an expert please tell me how to do this. I have accessed the modem but it asks other questions!!Many thanks

Model number

Does anyone know where to find the model number for the box so I can set up my Samsung remote as no codes seem to work and I have tried dcr7111 and this never works

Cdiamond by Joining in
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How can I stop beeping noise?

Not a huge problem but I would like the option to turn off the beeping sound when navigating the menu etc on my V6 box using the remote control.  Is this possible? How? Thanks

Resolved! Tv not recognising V6

Since getting an updated package with a new "deal",  I have experienced problems with my Samsung TV intermittently  not recognising my V6 box. I check the source, cables etc and end up re booting v6.Sometimes it works, sometimes it doesn't,  sometime...

LizW1 by On our wavelength
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A01 - apps not working - need engineer please

Hello, I have exactly the same issue as this chap - even down to Netflix being the only app that is working. As per his thread, please can an engineer be arranged to install a new box for me please? Thank you.

Gina1980 by Dialled in
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Resolved! Wrong Tv area

Why am I getting Yorkshire itv news, when I am in the central region