Virgin TV V6
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Forum Posts

Incorrect Security Certificate error - TV Apps - F011216248

Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

Resolved! Can’t see tv screen after welcome screen

Tried to be clever and change my screen setup in settings but I appear to have chosen the wrong one and now o can’t get any display on my tv after the welcome screen, can anyone help? I can’t see the UI to get back into settings. Can’t see anything a...

ljarvis by Tuning in
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  • 6 replies
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Resolved! TiVo box not connecting to V6

My old TiVo box downstairs will not connect to the v6 boxes upstairs. Error v401The TiVo is connected to the router via tplink powerline WiFi connectors.Any idea anyone please ?

Resolved! Sky Sports Main Event Ultra HDR on VM?

I hear that this channel has today launched as a standalone (i.e. not red button) channel on Sky. You know what's coming... does anyone know when will this channel be on VM V6?

Need help moving box during house renovations

Hi thereI need some help with moving my Virgin media tv box to the other side of the house temporarily while we have work done on our house. I was ready to buy a cable and run it around the house myself but reading some comments on here suggests that...

Tivo box keeps rebooting

My Tivo box keeps rebooting. I have tried switching everything off and on with no success. I have a technician coming to relocate the box anyway in 3 weeks (earliest appointment available). Will he be able to replace the box while he is here if he ca...

Resolved! Eurosport 1 Not Available

Eurosport is showing “There is a problem with the signal on Eurosp 1 HD”. I followed the guidance to power the box off for 10 minutes yesterday and that appeared to work however today it’s saying the same thing again. 10 minute shutdown didn’t work t...

Resolved! Replacment remote

I need a replacement remote for my V6 box. its just not working, tried everything. I dont seem to be able to find anywhere to order a new one

lumper69 by Joining in
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  • 1 replies
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Resolved! S101 Error code

Hi All,We’ve always had the TV bundle but barely ever really used it. Today we turned it on after a long time because we got an upgrade. Unfortunately however the TV is not finding any channels and is giving an S101 error code. I've disconnected and ...