Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
My v6 box frequently has a mild juddering image. It happens pretty much all the time but most noticeable when watching sports, especially snooker, where the balls frequently seem to slightly speed up and slow down (judder even) when in motion. Seems ...
Ordered a v6 remote 2 weeks ago and still not turned up. Can any mods help me with this please?MTIA
I may be having my V6 box changed today due to picture issues on my TV.Can I backup stored programs to a usb external drive?regards Stewart
Hi there,I’m not sure if it’s related, but my broadband has been pretty rubbish over the last 2 weeks, complete dropouts and multiple reboots. It seems ok the last couple of days though. Again possibly not related but apparently there is a problem wi...
Amazon Prime is logged in and showing all my account details and purchases but it won't play them or any free stuff. I have good connection to internet and it was working yesterday. Checked account. All fine on Amazon app to play the vids. So why is ...
Virgin Admin place assist. Have recently started encountering screen pixelation on all my recordings. Live tv is fine it's just when I'm watching recordings back and it's to the extreme where is unwatchable?Please help
Can one replace the existing hard drive in a V6 box with a larger one? I believe they contain a 1TB drive. Replacing it with a larger one would allow many more recordings, especaially with 20TB drives now available. I would love to record everything ...
Hi Mt tivo box constantly disconnects from the WiFi, the WiFi has been rather shoddy anyway but recently it just keeps disconnecting and is the only device to do so in the whole house
I to am having this problem along with unable to use on demand my tivio is fine it's my V6 box. Originally it was just the on demand so I booked engineer which I unfortunately had to reschedule but since yesterday we are now getting TO BE ANNOUNCED o...
The website states that "Sky Kids (CH 707) is the place to be for kids, with loads of new titles that young ’uns will love. Best of all it’s available at no extra cost for Mix and Full House customers, or customers with a Kids Pick subscription."In t...
