Virgin TV V6
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Incorrect Security Certificate error - TV Apps - F011216248

Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

How to get the Disney Channel on a V6 contract

On V6 box but my other half wants the Disney Channel, of which I find I can't  get on the V6 box.Without having to fork out much more extra money on my contract is there anyway I could get this Channel on V6 box.Thanks in advance

V6 Box WiFi Card Fault?

My V6 keeps losing its wireless connection.I've reset a few times and even made the mistake of a complete wipe, but managed to get the box back up after a scary wait. I don't have any spare LAN ports to plug into.It's not my hardware/router at fault ...

keasy by Superfast
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Sky cinema uhd

If I order Sky Cinema UHD into my package, what can I expect to receive from it. ie will I have to pay extra to watch a movie 

Resolved! V6 box 'dvr has serious problem'

I have a V6 box that has the 'dvr has detected a serious problem...' message. Is there anything I can do or do I need to contact VM customer support?Thanks in advance for any suggestions.

Resolved! Tivo network connection

Our Tivo box is connected to our wifi, and we have 2 network options - 2.4ghz or 5ghz. Based on the readings below, would we be best with 2.4ghz or 5ghz? 2.4 consistently shows very high signal strength, whereas 5 hovers around 45/50/60% but with hig...

Loss of channels

Loss f multiple channels, all pixelating, numbers, 125, 127, 134, 147, 167, 166, 169, 245, 251 all had channels

Jombo123 by Joining in
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