Virgin TV V6
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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Will Vievee be available on Virgin

Phoenix by Tuning in
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Sky Sports UHD

I’ve been a member of Virgin for a few months as I moved into a new house and got an extremely good bundle with the top Wi-Fi available and all the packages. I was aware Sky Sports UHD was not available at the moment as the engineer told me when inst...

Recordings set up ,only some recorded

In the last 2 weeks only some recordings set up have recorded. 12 programmes set up 5 recorded. No overlaps involved. Nothing showing on Recording Hiccups.Have rebooted V6 Box twice.Any ideas?

Electronic Programme Guide

My issue is that the EPG is constantly out of date especially on the SS Golf channel. This morning (Sun 12 Feb) it is showing highlights of DP World golf however the EPG is showing a series of other programmes making it impossible to record. Very fru...

JIMMY62 by Joining in
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IPlayer authentication certificate

BBC iPlayer has suddenly stopped working saving server (Virgin) can’t authenticate the certificate. Have tried the “turn off” solution but no luck 

Jac2022 by Joining in
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No picture but sound

Keep getting no picture but sound , the tv is working as fire stick is fine , but often with virgin I have sound but no picture at all not even menu comes up , to fix I have to turn off at wall and let it reset but it’s happening more and more any id...

Resolved! V6 BOX not allowing recovery of recordings as of today!

hi there!today i find all my deleted recordings now go for good, as there is no folder with deleted tecordings anymore!.why have virgin removed this option?  IF somebody deleted a recording by mistake , it was still possible to recover it BUT , now t...

bigguy283 by Up to speed
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3 V6 boxes BT Sport 2 won’t work on 1 of them

I have 3 V6 boxes in the house and for the last few months BT Sports 2 has stopped working in the kitchen. It works fine on the other two boxes. All the other BT channels still work fine just BT sport 2. I’ve checked all the cables, rebooted the box ...

LS30 by Just joined
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